Senior Support Engineer/3rd Line Infrastructure Engineer

The purpose of this role is to manage, develop and maintain the IT infrastructure working in a small IT Department consisting of 2 Junior Support Technicians.

Manchester, UK

Full Time, Permanent

Relevant Degree required

Closing Date: Friday 19th August 2022


  • Network infrastructure management – servers, switches, firewalls, Wi-Fi, telephone systems, Printers, HHT devices.
  • Proactive support. Server, client and application upgrades and patching in conjunction with our third-party support providers.
  • Strategic project implementations and upgrades
  • Network Security management
  • License compliance
  • Back up, DR and risk assessment
  • Liaise with external providers
  • Undertake audits and ensure network documentation is kept up to date
  • Support Business Systems Manager

About You: 


  • 2 years’ experience in a similar role or 3rd line support role


  • Virtualisation Experience – Vmware, clustering
  • Active Directory, DFS
  • Windows server & Desktop OS
  • Layered Network Switching
  • Routing, VPN, VLAN
  • WSUS
  • MS Exchange
  • AV management
  • Firewalls
  • Veem
  • Powershell
  • Kerio
  • Microsoft Office & 365
  • BarTender
  • SQL
  • Jira
  • Access control (Aruba, Unifi)
  • Network Print Management
  • Telephone Systems


Applications should be made by forwarding a copy of your up to date CV and covering letter to or alternatively, you can submit your application by post to: Elcometer Limited, Edge Lane, Droylsden, Manchester, M43 6BU.