Receptionist/Office Administrator

Closing Date: Friday 14th March 2025

Responsibilities:

Receptionist Duties

To provide a front of house service and work alongside one other colleague on reception. Duties may include but are not limited to:-

• Welcoming visitors by greeting them, in person or on the telephone, answering or referring inquiries
• Directing visitors by maintaining employee and department directories; giving instructions
• Maintaining security by following procedures; monitoring logbook, issuing visitor badges
• Visitor flag management
• Coordinating and managing the meeting rooms, providing refreshments and lunches when required
• Managing the pool car system and bookings
• Preparing instrument books and in-house user guides
• Creating training certificates for UK Sales and Technical Support
• Overseeing the post system and franking post when required
• Completing stationary orders and managing stock levels
• Maintaining a safe and clean reception area by complying with procedures, rules and regulations

Administrative Duties

To provide a generalist administration support service to the Directors, Senior Managers and Organisation as appropriate. The duties may include, but are not limited to:-

• Booking European travel for employees & managing all visitor travel
• Sending out supplier appraisals for QA and updating the database
• Assisting with visa applications where required.
• Updating internal systems when required

Other Duties

• Maintaining confidentiality at all times.
• Any additional duties that are deemed appropriate that are within the job holder’s capabilities.
• Compliance with appropriate regulatory and legal requirements.

About You: 

Experience

1-2 years’ previous administrative experience

Skills

Company Competencies:

• Customer Focus
• Communicating & Influencing
• Drive & Determination
• Problem Solving/Initiative
• Technical/Functional Excellence
• Planning & Business Performance

Skills:

• Excellent organisational and administrative skills.
• High level of accuracy and attention to detail.
• Excellent interpersonal skills, with the ability to deal with all levels of staff.
• Good time management skills, with the ability to prioritise and meet deadlines.
• IT Literate – A good working knowledge of Microsoft Word, Excel and Outlook.
• Able to use own initiative.