We use different methods to collect personal information from and about you, including through:
Personal interactions - you may provide us with a variety of personal information, including: your identity, contact, employment and financial data when you attend our events, offices or correspond with us by post.
Electronic interactions - you may typically provide us with your identity, contact, customer data, financial data, transaction data, technical data and profile data, when you contact us by: our website, email, telephone, when you order products or services from us, request a quotation, set up a user account, subscribe to our service or publications, request marketing is sent to you, provide feedback to us, register your warranty, complete a survey, update your account information, download Elcometer software, or ask for technical support through our website.
Automated technologies - when you interact with our website, send us an email or use our apps, we may automatically collect your technical data, usage data, the internet address of the website from which you link through to our website and information on how you use our websites or apps. We use this information so that we can see how well our websites and apps are working, how they are used and what users look at most and to prevent automated spam. We track our emails to review how you engage with them; including whether they are delivered to you, whether you open them, whether you choose to learn more about what's happening at Elcometer (for example, by clicking on a link in our e-mail).
Social Media Sites - you may use social media to contact us about your Elcometer products, or to leave a review. We review publicly available social media and online sites to get a better understanding of what people are saying about us, and our products, technology and services and to assist consumers who prefer to contact us through social media. We only collect information about you that you have made publicly available on such sites (Facebook, YouTube, Twitter, LinkedIn). We make sure any information we use is properly credited to its source or is made anonymous.