Our aim is to provide a solution for your business.

For over 50 years Elcometer has been a world leader, not only in the manufacture and supply of inspection equipment to the coatings industry, but also in the design and development of new products specifically to meet our customers’ requirements. As part of its ongoing expansion in 2003 Elcometer consolidated their world leading position with the acquisition of two of Europe’s premier high quality design and manufacturing organisations in the paint, coatings and concrete industries.

With seven offices positioned in key markets around the world, Elcometer not only continues their tradition of quality and value, but also enhance their high level of technical support, customer service and product availability when and where you need it the most.

We only sell you a product that meets your requirement.

Elcometer never tries to ‘oversell’ a product that is not fit for purpose. The philosophy is to cultivate and maintain customer relationships on a long-term basis. This ensures the continuity of the company. To cultivate this, Elcometer Sales Personnel are carefully trained in the application of the entire product range. This ensures that you, the customer, will be offered the product best suited for your purpose.

We offer a free application advice and support service around the world.

With products being designed within the organisation, Elcometer can offer a bespoke Application Advice and Support Service. This includes bespoke product sample reports, advice on instrument application, and problem solving - all are available from our International Technical Support Teams at our offices around the world. To contact our support desks, either contact them by phone, or click here to fill in the Technical Support Request Form, and one of our Technical Engineers will contact you within 24 hours.

Our aim is for total customer satisfaction.

All of the above is as a result of interaction with you, our customer. Elcometer’s business is built on the foundation of listening to the marketplace. It is therefore vital that Elcometer continues to listen to your feedback. Please therefore help us to improve our service by completing the our Customer Feedback Form.